Introduction:
- Interpersonal – communication between sender and receiver; one to another; more than 1 person involved.
- The essence of interpersonal communication is through conversations and dialogues.
The Conversation Process:
1. Opening
2. Feedforward
3. Business
4. Feedback
5. Closing
Principles of Conversation:
1. Principles of Turn-Taking
2. Principles of Dialogue
3. The Principle of Immediacy
Everyday Conversations:
1. Small Talk
2. Excuses and Apologies
3. Complimenting
4. Advice
Excuses and Apologies:
We always excuse ourselves and apologize in our everyday conversations – for the faults that we do, we sometimes defend by giving excuses and apologize if we are really in the wrong.
Complimenting and Advice:
We compliment each other on things or likings that appeal to us. Compliment is a “message of praise” – the interpersonal glue.
---->Qualified Compliment/ Unqualified Compliment
Receiving compliments is also a big etiquette – don’t expect favors when you do good.
You may have 2 options when receiving compliments.
1) Denial
2) Acceptance
Relationship Stages:
(CONTACT)--->(Involvement)--->(Intimacy)--->(Deterioration)---->(Repair)
>(Dissolution)
Relationship Theories:
1. Attraction Theory
2. Relationship Rules Theory
3. Relationship Dialectics Theory
4. Social Penetration Theory
5. Social Exchange Theory
6. Equity Theory
Different types of jealous can occur:
a. Cognitive jealousy
b. Emotional jealousy
c. Behavioral jealousy
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